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Overview

Save approved answers to your Answer Library from a conversation or from the review page so your team can quickly reuse consistent, vetted responses.
FieldDescription
QuestionThe questionnaire prompt the answer addresses.
AnswerThe approved text that will be reused.
EntitiesThe entities this answer applies to (e.g., product, region, framework).
EvidenceThe sources supporting the answer; used for citations and verification.
NotesInternal context for maintainers; not inserted into responses.

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Save from conversation

Save an approved answer directly during a conversation without breaking your flow. Great for quickly capturing high‑quality responses as you work.
  1. In Chat, open the suggested answer actions
  2. Click Save to library
  3. Set owner, review date, and tags
  4. Save

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Save from review page

Approve and save from the detailed review view when you want to double‑check citations and metadata before adding the answer to your library.
  1. Open the answer detail page
  2. Click Approve & save (or Save to library)
  3. Set owner, review date, and tags
  4. Save

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Tips

  • Use clear titles and tags so others can find the answer
  • Set a review date to keep content fresh